I was recently discussing some past challenges experienced in the Sales Returns processing area with CRM where business users at a remote warehouse location were tasked with initiating the returns process when a customer returned something they had purchased using a returns label that accompanied goods they had previously bought. Read more…
“Give a man a fish; you have fed him for today. Teach a man to fish; and you have fed him for a lifetime”— anonymous Chinese proverb We’re all familiar with this proverb or at least a derivative of it and in these days of constrained IT budgets, heavily scrutinized capital projects Read more…
The recent shake-up in the financial services and automotive manufacturing industry sectors has seen an extraordinary amount of data for consolidation by existing business operations to incorporate into their running SAP systems. Part of the challenge for daily operational users is balancing the daily operations needs of simply maintaining existing Read more…