The problem of unfriendly IT and uncooperative technologists is frequently cited by the business as one of the biggest complaints about why business is not more effective and efficient. I was recently connected with a blog on the internet where a new customer of SAP was having a wonderful time Read more…
I was recently discussing some past challenges experienced in the Sales Returns processing area with CRM where business users at a remote warehouse location were tasked with initiating the returns process when a customer returned something they had purchased using a returns label that accompanied goods they had previously bought. Read more…
“Give a man a fish; you have fed him for today. Teach a man to fish; and you have fed him for a lifetime”— anonymous Chinese proverb We’re all familiar with this proverb or at least a derivative of it and in these days of constrained IT budgets, heavily scrutinized capital projects Read more…